Detailed Explanation of Our Terms & Conditions
When agreeing to use our services or buy our products, you will be asked to accept our Terms and Conditions. These Terms secure both parties and ensure clarity. It's essential you read them carefully to clear any doubts before proceeding with our services.
1. Intellectual Property
The Website and its original content, features and functionality are owned by Runic Creative Products LLC (hereinafter referred to simply as "Runic") and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. You agree not to engage in any activity that infringes or violates Runic's intellectual property rights, including but not limited to the unauthorized copying, reproduction, modification, distribution or creation of derivative works of the Intellectual Property. Translated with DeepL.com (free version)
2. Products
We offer a range of leather accessories for sale on our website. All descriptions of products or product prices are subject to change at our sole discretion at any time without notice. We reserve the right to discontinue any product at any time. We have made every effort to display the colors and images of our products appearing on the Website as accurately as possible. We cannot guarantee that your computer monitor will display any color accurately. Since all of our products are handmade, there may be slight differences in the products from the pictures you see on our page, but there is no such thing as a design change, only slight differences in workmanship.
3. Orders
By placing an order with us, you warrant that you have the capacity to enter into legally binding contracts and are at least 18 years of age. You agree to provide current, complete and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your e-mail address and shipping information, so that you can be contacted when necessary. Upon receipt and validation of your order, it is considered accepted. By proceeding with the order, you automatically confirm that you have read and agreed to the terms and conditions outlined herein.In exceptional circumstances, such as insolvency or provision of incorrect information, Runic reserves the right to refuse or accept an order from a customer.
4. Domestic Shipping (United States and US Territories)
We offer shipping services via UPS, UDS, FedEx, USPS, and DHL to locations within the United States and US Territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Please note that we are unable to deliver to APO addresses or P.O. Boxes. Orders are typically processed within three business days, unless otherwise indicated by a lead time specified on the product page. Special orders may have varying processing times. Once products are ready for shipment, standard US shipping generally takes 3-7 days for delivery. For US residents, please be aware that our products may occasionally ship from a different country based on availability. While shipping times remain unaffected, customs clearance procedures may apply in such cases.
5. International Shipping
Internationally, we currently serve customers in the UK, all European countries, and Turkey. We ship worldwide via UPS, DHL, FedEx, and Local Post. Please note that customs duties, taxes, and other import fees may apply to international orders upon arrival at the destination country. These fees are the responsibility of the buyer and may vary from one country to another. Failure to settle import fees may result in cancellation of the shipment and loss of return options. Shipping times for international orders may vary depending on the destination. Please note that items not cleared by customs may forfeit your right to return.After this announcement was issued, your country may have been included in the shipping borders, if you do not see shipping on the product purchase page, contact us to check if we can ship the products to you.
6. Payments
Runic accepts various payment methods, including credit/debit cards, electronic funds transfer, and other payment options as specified on our website. By placing an order, you authorize us to charge your selected payment method for the total amount of the purchase, including any applicable taxes and shipping fees.At Runic, we utilize Shopify as our payment processor to securely handle online transactions. When you make a purchase on our website, your payment information is securely transmitted to Shopify for processing. We do not store or have access to your full credit card details. Shopify is a trusted and reputable platform that adheres to industry-leading security standards to protect your personal and financial information. They utilize encryption and other security measures to ensure the confidentiality and integrity of your payment data. Rest assured that your payment details are handled safely and securely by Shopify, allowing you to shop with confidence on our website.
7. Returns
Free return or exchange within 15 days as from your delivery date. As soon as we receive your products and controlled them , we will proceed with the refund (excluding shipping cost) on your credit card, PayPal account or your payment method, within 7 working days. The item(s) have to be accompanied by the Return Merchandise Authorization (RMA), for the refund procedure to be activated. .Please visit our faq page for our return conditions.
8. Warranty
Our warranty covers manufacturing defects, material defects and workmanship defects of our products under normal use for a 2 years, unless otherwise stated in the warranty certificate sent with your proof of purchase. Your warranty certificate that comes with the product cannot be less than 2 years.Please visit our faq page for our warranty terms
9. Gift Cards
Runic offers gift cards for purchase, which can be redeemed for products available on our website. Gift cards can be purchased in various denominations and are delivered electronically via email .Gift cards have no expiration date and retain their full value until redeemed. Recipients can use the full or partial value of the gift card towards their purchase, and any remaining balance can be applied to future orders. Gift cards are non-refundable and cannot be exchanged for cash. Once purchased, the value of the gift card cannot be transferred to another account. Runic is not responsible for lost or stolen gift cards. Gift card recipients are encouraged to treat their gift card code or physical card with care and keep it secureRunic reserves the right to modify or update these terms and conditions related to gift cards at any time without prior notice. Continued use of gift cards after any such changes shall constitute acceptance of the modified terms.
10. Limitation of Liability
In no event shall Runic , nor any of its officers, directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
11. Governing Law
These General Conditions of Sale, along with any contracts formed in connection with them, are subject to the laws of the United States. In the event of any dispute, the courts of jurisdiction shall be those of Wyoming.
12. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. By continuing to access or use our Website or purchase products from us after any revisions become effective, you agree to be bound by the revised terms.